Frequently Asked Questions

Paying with crypto

Which cryptocurrencies can I pay with?
At checkout you'll see the currencies available for your order. [List them, e.g. Bitcoin, Lightning.]

How long do I have to pay?
Your items are reserved while you pay. If the payment window runs out, the order is cancelled and nothing is charged.

My payment is "processing". What does that mean?
Your payment was sent and is waiting for confirmations on the blockchain. Your order completes automatically once it's confirmed.

Orders

Why did my order arrive in more than one box?
Each shop ships its own items separately.

How do I track my order?
We email tracking when each shop ships. You can also see it under Account → Orders.

Selling

How do I open a shop?
Go to Sell on ShopMary. We review new shops before they go live.